Prerequisites for Using ReplyRush

Before you can start automating your Instagram DMs with ReplyRush, there are a few important requirements you need to check.

The requirements depend on the connection method you choose — Facebook Login or Instagram Login.

If You Connect via Facebook Login (Recommended)

1. Instagram Account Type
   Your Instagram account must be set to either a Creator or Business account.
   Personal Instagram accounts are not supported for automation features.
2. Facebook Page
   Your Instagram account must be linked to a Facebook Page.
   A personal Facebook profile alone is not sufficient — the Instagram account must be connected to a Page.
3. Full Admin Access
   You must have full Admin access to both your Facebook Page and Instagram account.
   Editor or other lower-level roles may not have the required permissions for automation.

If You Connect via Instagram Login

1. Instagram Account Type
   Your Instagram account can be Personal, Creator, or Business — but for best performance and more features, we recommend switching to Creator or Business.
2. Facebook Page
   Not required for Instagram Login connections. You can connect directly to your Instagram account without a linked Facebook Page.

Why These Are Important

These prerequisites are set by Meta (the parent company of Facebook and Instagram) to control how third-party platforms like ReplyRush can access and send DMs.

Using Facebook Login gives you the most reliable connection, while Instagram Login is faster and simpler for basic automation.

Need Help?

If you’re unsure which connection method is best for you, or need help setting up your accounts:

• Review our Connecting Your Account help articles for step-by-step guides.
• Contact our support team at [email protected].