Conditional Trigger

Purpose

• Conditional Trigger lets you send different main DMs from the same Instagram post or Reel based on the keyword a user comments.

• Instead of creating separate automations for different offers, you can use a single post and deliver a customized DM experience for each keyword.

Key Benefits

• Use one post for multiple keyword-based campaigns.

• Deliver more relevant DMs to users.

• Keep your automation setup organized and easy to manage.

## Before You Begin

Before you can add a Conditional Trigger, you must complete the following steps:

1. Select a Post/Reel and Stories automation.

2. Add a trigger type keyword to the automation at the post.

3. Add Configuration settings and message type

4. Save the post automation.

5. Once the post is linked, the **Conditional Trigger** button will enabled the post.

**## How to work conditional trigger ##**

1. click  **Conditional Trigger** button.

2. Add keywords , Configuration settings and message type

3. click save

Click the **Unlink** button to remove the linked post.

When a post is unlinked:

• The post-level automation is removed from the post.

• All associated Conditional Triggers are automatically deleted.

Understanding the Table View

First Row: Post-Level Automation

• The first row always represents the original post-level automation that was created and linked to the post.

Additional Rows: Conditional Triggers

• These rows represent keyword-specific automation rules that can send different main DMs based on the keyword a user comments.

You can:

• Edit existing Conditional Triggers.

• Delete Conditional Triggers.

• Add additional Conditional Triggers based on your current plan limits.

FAQs

• Can I use Conditional Trigger without linking a post?

No. Conditional Trigger is available only for automations linked to an Instagram post or Reel.

• What does the first row in the table represent?

The first row represents the original post-level automation that was created and linked before any Conditional Triggers were added.

• Is there a limit to the number of Conditional Triggers I can create?

Yes.The number of Conditional Triggers you can add depends on your current ReplyRush subscription plan.