Flow Automation in ReplyRush (Multi-Step DM Workflows)

Flow Automation

Flow Automation allows you to design powerful, multi-step conversation flows and attach them to any Instagram or Facebook post. With this feature, you can:

  • Automatically send multiple DMs.

  • Add delays between messages for a natural feel.

  • Guide your audience through a structured journey.

Whether you want to send a welcome sequence, deliver product information step-by-step, or nurture leads with timed replies — Flow Automation makes it simple.

 

✨ Key Benefits

  • Multi-step messaging – Send up to 25 DMs in a single flow.

  • Custom delays – Add time gaps between messages (from minutes to hours).

  • Reusable flows – Attach the same flow to multiple posts without rebuilding.

  • Automatic linking – Attach flows to future posts automatically via automation code.

  • Increased engagement – Convert casual followers into leads and customers.

 

How to Create a Flow

  1. Navigate to Flow Automation
    From your ReplyRush dashboard, go to Sidebar → Flow Automation.

  2. Click “Create New Flow Automation”

    • Found at the top-right corner.

    • Give your flow a clear name (e.g., “Product Info Sequence”).

  3. Set Trigger Type

    • Choose when the automation starts:

      • All Comments

      • Keywords

      • @Mentions

  4. Configure Options

    • Enable Send Once to avoid duplicate replies.

    • Add Delay Time between messages if needed.

    • Turn on additional features:

      • Comment Auto Reply

      • Engagement Starter

      • Email Collector

      • Follow-Gated DM

  5. Add DM Steps

    • Create multiple messages (up to 25).

    • Each DM can be a Media Template, Simple Text Message, or Quick Reply.

    • Add custom delays (e.g., send the next DM after 1 minute or 24 hours).

  6. Save Flow

    • Click Save to make the flow available for attachment.

📌 Tip: Keep messages short, friendly, and focused on one action at a time.

 

🔗 How to Attach a Flow to an Existing Post

  1. Open Posts/Reels

    • Select the Instagram/Facebook post.

    • Go to Attach Flow → Automation Posts.

  2. Choose Flow Automation

    • Under Active Flows, select the automation you want to enable.

  3. Select Flow

    • From the dropdown, pick the flow you created earlier.

  4. Save & Activate

    • Save your changes and activate the automation.

✅ Now, whenever someone comments or triggers your keyword on that post, the selected flow will run automatically.

 

📅 How to Attach a Flow to Future Posts Automatically

  1. Go to Flow Automation

    • Open Flow Automation → Find Automation Code → Copy Code.

  2. Enable Auto Attach

    • Paste the copied automation code into the description of your future post or reel.

  3. Publish Post

    • Once your post goes live, ReplyRush will automatically attach the selected flow.

📌 This saves time and ensures new posts are automated instantly — no need to log in and attach manually. You can always override this per post if you want a different flow.

 

✅ Best Practices

  • Test before launch – Use a test post to check how messages and delays feel.

  • Segment flows – Create different flows for product inquiries, promotions, or onboarding.

  • Monitor performance – Track engagement in ReplyRush Analytics and optimize your flows.

  • Keep it human – Add natural delays and use conversational tone to improve response rates.


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