Flow Automation in ReplyRush (Multi-Step DM Workflows)

Flow Automation

Flow Automation allows you to design powerful, multi-step conversation flows and attach them to any Instagram or Facebook post. With this feature, you can:

  • Automatically send multiple DMs.

  • Add delays between messages for a natural feel.

  • Guide your audience through a structured journey.

Whether you want to send a welcome sequence, deliver product information step-by-step, or nurture leads with timed replies — Flow Automation makes it simple.

 

✨ Key Benefits

  • Multi-step messaging – Send up to 25 DMs in a single flow.

  • Custom delays – Add time gaps between messages (from minutes to hours).

  • Reusable flows – Attach the same flow to multiple posts without rebuilding.

  • Automatic linking – Attach flows to future posts automatically via automation code.

  • Increased engagement – Convert casual followers into leads and customers.

 

How to Create a Flow

  1. Navigate to Flow Automation
    From your ReplyRush dashboard, go to Sidebar → Flow Automation.


  2. Click “Create New Flow Automation”

    • Found at the top-right corner.

    • Give your flow a clear name (e.g., “Product Info Sequence”).


  3. Set Trigger Type

    • Choose when the automation starts:

      • All Comments

      • Keywords

      • @Mentions


  4. Configure Options

    • Enable Send Once to avoid duplicate replies.

    • Add Delay Time between messages if needed.

    • Turn on additional features:

      • Comment Auto Reply

      • Engagement Starter

      • Email Collector

      • Follow-Gated DM


  5. Add DM Steps

    • Create multiple messages (up to 25).

    • Each DM can be a Media Template, Simple Text Message, or Quick Reply.

    • Add custom delays (e.g., send the next DM after 1 minute or 24 hours).




  6. Save Flow

    • Click Save to make the flow available for attachment.


📌 Tip: Keep messages short, friendly, and focused on one action at a time.

 

🔗 How to Attach a Flow to an Existing Post

  1. Open Posts/Reels

    • Select the Instagram/Facebook post.

    • Go to Attach Flow → Automation Posts.


  2. Choose Flow Automation

    • Under Active Flows, select the automation you want to enable.


  3. Select Flow

    • From the dropdown, pick the flow you created earlier.


  4. Save & Activate

    • Save your changes and activate the automation.

✅ Now, whenever someone comments or triggers your keyword on that post, the selected flow will run automatically.

 

📅 How to Attach a Flow to Future Posts Automatically

  1. Go to Flow Automation

    • Open Flow Automation → Find Automation Code → Copy Code.


  2. Enable Auto Attach

    • Paste the copied automation code into the description of your future post or reel.


  3. Publish Post

    • Once your post goes live, ReplyRush will automatically attach the selected flow.

📌 This saves time and ensures new posts are automated instantly — no need to log in and attach manually. You can always override this per post if you want a different flow.

 

✅ Best Practices

  • Test before launch – Use a test post to check how messages and delays feel.

  • Segment flows – Create different flows for product inquiries, promotions, or onboarding.

  • Monitor performance – Track engagement in ReplyRush Analytics and optimize your flows.

  • Keep it human – Add natural delays and use conversational tone to improve response rates.



    • Related Articles

    • Automation Clone for Post, Reels and Stories

      Clone Automation in ReplyRush -> On this page • Purpose • Key Benefits • How Clone Automation Works • Best Uses • FAQs Purpose • Save time by applying one automation to multiple posts or stories at once. Clone Automation ensures every selected post ...
    • How to Add Commented Username in Automation Messages

      The Username Variable lets you automatically include a user’s Instagram username in your messages. This makes automated replies more personal and improves user engagement. ## Steps 1. Open Posts/Reels, Stories, Upcoming Post, Flow Automation, Default ...
    • Upcoming Post Automation in ReplyRush

      (how to set up on scheduled posts?) upcoming Post Automation allows you to predefine automation settings for upcoming Instagram posts so you never have to manually link them after publishing. Once enabled, ReplyRush will automatically apply your ...
    • Sync with Facebook Post & Reels

      # Sync with Facebook Post & Reels Automatically sync your Instagram automation with your connected Facebook Page. When you create or update automation for Instagram post/reels, upcoming post, or flow automation, the same setup can be applied to ...
    • Lead Generation

      Lead Generation Feature 💡 Purpose The Lead Generation Feature helps you collect valuable customer information (such as email, phone number, address, birthdate, Quick message, button, text) directly through automated forms. You can use Lead ...