If you’re seeing the error “Your Instagram account is ineligible for using Instagram APIs” while connecting your Instagram account to ReplyRush, here’s what it means and how you can resolve it.
Instagram has tightened rules around API access eligibility. If your account has been flagged for violating Instagram’s Community Guidelines—even once—it may lose access to Instagram’s Business APIs.
To check if this applies to your account:
Open Instagram Settings → Account Status.
Look for posts, reels, or stories that have been flagged, restricted, or removed.
If violations are listed, they are the reason for the restriction.
⚠️ Note: Some online guides claim that reconnecting your Facebook Page or switching account types can fix this. These do not work. The restriction is applied at the account level and enforced directly by Instagram.
✅ Appeal Restricted Content
If you believe Instagram flagged your content incorrectly, use the Appeal option in the Account Status section. While not guaranteed, appeals sometimes succeed.
✅ Understand & Avoid Violations
Review the flagged content and identify what triggered the restriction (e.g., sensitive visuals, misleading captions, excessive automation, or spammy behavior).
Avoid similar content in the future, as repeated violations can lead to stricter penalties or permanent account restrictions.
✅ Contact Instagram Support
Go to Settings → Help → Report a Problem in the Instagram app.
Or visit the Instagram Help Center to raise a ticket.
Restrictions like these are applied directly by Instagram at the API level. All third-party tools, including ReplyRush, must comply with these rules. We do not have the ability to bypass or remove Instagram’s eligibility restrictions.
We understand this can be frustrating, but it’s entirely controlled by Instagram’s policies. Our team will keep this article updated as Instagram evolves its rules.
If you need help with anything else, the ReplyRush support team is always here for you.
📩 Email: support@replyrush.com