Member Access

Member Access

# Member Access
- Key Benefits
- How to Invite a Member
- How to Assign Account and Feature Access
- How Members Accept an Invitation
- How to Manage Existing Members
- Best Practices

Member Access allows account owners to invite team members into ReplyRush and control exactly what they can access. You can assign selected Instagram accounts, Facebook pages, and feature permissions so members only see and use the tools relevant to their role.

This helps teams collaborate securely while keeping account access organized and limited to approved areas only.

## Key Benefits

- Invite team members directly from your ReplyRush account.
- Assign access to selected Instagram accounts and Facebook pages.
- Control which features and routes each member can use.
- Resend invitations if a member has not accepted yet.
- View and manage invited members from one place.
- Track member-related activity and access history.

# How to Invite a Member

1. Go to **Sidebar → Team Members**.


2. Click **Add Team Member**.


3. Enter the member’s **name** and **email address**.


4. Select the **Instagram accounts** and **Facebook pages** the member should access.


5. Choose the **features and routes** the member can use.


6. Click **Invite Team Member** to send the invitation email.


📌 Tip: Use a clear name and correct email address so the member can recognize and accept the invitation quickly.

## How to Assign Account and Feature Access
When inviting a member, you can define two types of access:

### Connected Account Access
Choose which Instagram accounts and Facebook pages the member can work on.

### Feature Access
Choose which ReplyRush features the member can open and use.

If a feature is not enabled for the member, they will not be able to access it from their sidebar. This helps you keep permissions limited and secure.

📌 Tip: Only enable the accounts and features the member actually needs.

## How Members Accept an Invitation
1. The member opens the invitation email received in their inbox.
2. They click **Accept Invitation**.


3. They are redirected to the member sign-in page.


4. They set their password.
5. After logging in, they can access the accounts and features assigned by the account owner.

## How to Manage Existing Members

After inviting a member, you can manage them from the **Members** section.

From here, you can:
- Search invited members by **name** or **email**

- Edit member details or permissions


- Delete members if access is no longer needed


- Resend invitations if the member has not accepted yet


- View **Activity Log** details such as action, browser, device, IP address, and more




## Access Features
After accepting the invitation and setting their password, members can log in and access only the features, accounts, and permissions assigned by the account owner.
This means members can work only inside the allowed areas of the ReplyRush account. If a feature or route has not been enabled for them, it will not be available on the member side.

### Current Limitations
- If you cannot access the sidebar features, but the main user can use them, such as **Email Collector**, **Engagement Starter**, **Follow Gated DM**, **Suggest More**, and **Comment Auto Reply**, then you will experience limitations on the member side.

- In this situation, members will not have access to those sidebar features. However, members can still view posts, reels, stories, and other modules shown in the configuration.```

    • Related Articles

    • Instagram Auto DM Not Working After Getting Comments (Fix: “Allow access to messages”)

      If your post is receiving comments from followers but no Auto DM is sent, the most common cause is that Instagram message access is turned OFF in your Instagram mobile app. When this toggle is off, Instagram blocks connected tools (like ReplyRush) ...
    • How to Delete Your ManyChat Account and Remove Permissions from Facebook & Instagram

      you’re no longer using ManyChat, it’s important to delete your account and completely remove its access from Facebook and Instagram. This ensures no lingering permissions remain and your accounts stay secure. There are two essential steps to follow: ...
    • Enable Messages on Instagram

      If your Instagram messages are disabled, ReplyRush won’t be able to send or receive DMs. Follow the steps below to ensure your account is set up to allow message access. Enable via Instagram Web or App Open the Instagram app and go to your Profile. ...
    • Comment Replies Are Working, But DMs Aren’t Sending? Here’s the Fix

      If your automation is successfully posting comment replies but direct messages (DMs) aren’t being delivered, don’t worry—you’re not alone. This issue is usually caused by a simple Instagram setting. ⚠️ Common Error Message "The account owner has ...
    • Prerequisites for Using ReplyRush

      Before you can start automating your Instagram DMs with ReplyRush, there are a few important requirements you need to check. The requirements depend on the connection method you choose — Facebook Login or Instagram Login. If You Connect via Facebook ...