Suggest More in ReplyRush (DM Conversation Suggestions)

Suggest More in ReplyRush

The Suggest More feature lets you share additional products, services, or links with users who have already interacted with your automation.
For example — if a commenter receives a DM about one product, they can tap the “Suggest More” button to instantly get more options, like similar items or related offers.

This feature is perfect for upselling, cross-selling, and showcasing variety that the user might not have discovered on their own.

Purpose

• Give users more choices without spamming them.
• Show related or similar products in a visually appealing way.
• Increase sales by exposing your audience to more of what you offer.

Benefits

• Works directly inside the Media Template (with product cards, buttons, images).
• Boosts click-through by offering relevant suggestions.
• Proven sales growth — creators, fashion brands, beauty stores, and small businesses have seen up to 60% higher sales using Suggest More.

How to Activate Suggest More (Globally)

  1. Log in: https://app.replyrush.com


  1. Open the sidebar and select Suggest More.


  2. Toggle the feature to Enable.


  3. Configure the settings

  4. Automatically Enable on New Post – Turns Suggest More on for every new linked post/story.
    Enable for Already Linked Posts/Stories and Conditional Trigger – Apply Suggest More to all current linked posts/stories and Conditional Trigger.
    Button Title – Text that appears on the button (e.g., “See More Products”, “Explore More”, “More Like This”).

  1. Add the Suggest More DMs — these can include multiple cards with images, headlines, and links to similar or related products.


  2. Click Save to apply the settings.



Manage Suggest More

When Suggest More are enabled, you can manage their status directly from the sidebar toggle.

When you turn the toggle OFF, ReplyRush displays an Active Automations dialog showing where Suggest More are currently being used.

Review these active automations before choosing how you want to proceed.


Temporarily Pause Suggest More

To pause the feature:

  1. Turn the Suggest More toggle OFF.

  2. Review the Active Automations.


  3. Choose one of the three available options:

  4. Keep It On — Keeps Suggest More enabled and all automations continue working normally.
    Pause Temporarily — Temporarily pauses Suggest More for a selected duration while preserving your existing automation settings.
    Turn Off — Disables Suggest More until you manually enable them again. Your existing automation settings are not deleted.


  5. If you select Pause Temporarily, choose the desired pause duration.


  6. Click Pause to confirm.



After the selected pause duration ends, ReplyRush automatically enables Suggest More again.

You don’t need to manually turn it back on.


Example:
If you select a 1-hour pause, Suggest More will automatically become active again after 1 hour.

If you select a 1-hour pause, you can click Resume Now at any time before the pause ends to immediately reactivate Suggest More. Otherwise, Suggest More will automatically become active again when the 1-hour pause is completed.



How to Enable Suggest More on a Specific Post or Story

  1. From the sidebar, go to Posts/Reels or Stories.

  2. Find the post/story → click Link (or Edit if already linked).


  3. In the Options section, toggle Suggest More ON.


  4. Save your changes.



Note: Suggest More works only with Media Templates — it’s not available for other message type.


How It Works
  1. A user comments and triggers your automation.

  2. They receive your main DM about the original product/service.

  3. The DM includes a “Suggest More” button.

  4. When the user clicks this button, ReplyRush sends additional cards with more products, variations, or offers.


Example Use Cases
  1. Fashion & Beauty – Share similar styles or matching accessories.
  2. Creators & Influencers – Show fans more products or merch lines.
  3. Small Brands – Display variety in one DM to drive upsells.

Best Practices

  1. Use high-quality images for each product card.
  2. Keep product titles short & attractive.
  3. Show 3–5 related items — enough to create choice but not overwhelm.
  4. Combine with Follow-Gated DM or Engagement Starter to build more trust before showing more products.


FAQs

Q: Can I use Suggest More with Quick Replies?

A: No — it only works with Media Templates.


Q: Can the button text be customized?

A: Yes — you can set it to anything that encourages clicks, like “More Like This” or “See More Styles”.


Q: Can I track which items users click in Suggest More?

A: Yes — Media Templates in ReplyRush allow you to track click metrics for each card.


Q: Can I enable Suggest More before the pause ends?

A: Yes. You can select Resume Now to manually re-enable Suggest More before the selected pause duration is complete.