ReplyRush help center

Conditional Trigger

Denis Vithani

Purpose

  • Conditional Trigger lets you send different main DMs from the same Instagram post or Reel based on the keyword a user comments.

  • Instead of creating separate automations for different offers, you can use a single post and deliver a customized DM experience for each keyword.

Key Benefits

  • Use one post for multiple keyword-based campaigns.

  • Deliver more relevant DMs to users.

  • Keep your automation setup organized and easy to manage.

Before You Begin

Before you can add a Conditional Trigger, you must complete the following steps:

1. Select a Post/Reel and Stories automation.

2. Add a trigger type keyword to the automation at the post.

3. Add Configuration settings and message type

4. Save the post automation.

5. Once the post is linked, the Conditional Trigger button will enabled the post.

How to work conditional trigger

1. click Conditional Trigger button.

2. Add keywords , Configuration settings and message type

3. click save

Click the Unlink button to remove the linked post.

When a post is unlinked:

  • The post-level automation is removed from the post.

  • All associated Conditional Triggers are automatically deleted.

Understanding the Table View

First Row: Post-Level Automation

  • The first row always represents the original post-level automation that was created and linked to the post.

Additional Rows: Conditional Triggers

  • These rows represent keyword-specific automation rules that can send different main DMs based on the keyword a user comments.

You can:

  • Edit existing Conditional Triggers.

  • Delete Conditional Triggers.

  • Add additional Conditional Triggers based on your current plan limits.

FAQs

  • Can I use Conditional Trigger without linking a post?

    No. Conditional Trigger is available only for automations linked to an Instagram post or Reel.

  • What does the first row in the table represent?

    The first row represents the original post-level automation that was created and linked before any Conditional Triggers were added.

  • Is there a limit to the number of Conditional Triggers I can create?

    Yes.The number of Conditional Triggers you can add depends on your current ReplyRush subscription plan.

Features