Common Issues and Errors
Instagram Auto DM Not Working After Getting Comments (Fix: “Allow access to messages”)
If your post is receiving comments from followers but no Auto DM is sent, the most common cause is that Instagram message access is turned OFF in your Instagram mobile app. When this toggle is off, Instagram blocks connected tools (like ReplyRush) ...
Comment Replies Are Working, But DMs Aren’t Sending? Here’s the Fix
If your automation is successfully posting comment replies but direct messages (DMs) aren’t being delivered, don’t worry—you’re not alone. This issue is usually caused by a simple Instagram setting. ⚠️ Common Error Message "The account owner has ...
How to Fix: "400 Error" When Connecting Instagram to ReplyRush
Running into a 400 Error while trying to connect your Instagram account to ReplyRush? Don’t worry—this is a fairly common issue, and in most cases, it’s easy to fix. What Does a 400 Error Mean? The 400 Error stands for “Bad Request.” In simple terms, ...
Instagram Error: Temporary Block on Public Replies (Comments)
Hey 👋 If you’re seeing an error preventing you from posting public replies (comments) through ReplyRush, don’t worry—it’s a temporary block, and we’ll explain how to handle it. Why This Happens Instagram enforces rate limits on how many public ...
Instagram Business API Error: “Your Instagram Account is Ineligible for Using Instagram APIs”
If you’re seeing the error “Your Instagram account is ineligible for using Instagram APIs” while connecting your Instagram account to ReplyRush, here’s what it means and how you can resolve it. Why This Error Happens Instagram has tightened rules ...
Automation's Working on Every Post… Except One? Here’s Why
Sometimes users notice something unusual: “My automations are working perfectly on all posts and reels—except one.” At first, this can be confusing. The automation setup looks correct, the post is live, and comments are coming in—yet the automation ...
Popular Articles
How to Create an Account & Enable Auto DM with Instagram Login
To start using ReplyRush’s Instagram automation, you first need to create your account and connect your Instagram profile using the Instagram Login method. This method allows you to enable features like Comment-to-DM, Story Reply automation, ...
How to Create an Account & Enable Auto DM with Facebook Login (Recommended)
Connecting your Instagram account to ReplyRush using Facebook Login is the most reliable way to run automation. This method links your Instagram Professional account through its connected Facebook Page, ensuring all permissions are granted for smooth ...
How to Delete Your ReplyRush Account
If you no longer wish to use ReplyRush, you can permanently delete your account directly from your dashboard. ⚠ Important: This action is not reversible — once deleted, your account, connected Instagram profiles, automation settings, and logs cannot ...
How to Re-authorize Your Instagram/Facebook Connection in ReplyRush
Sometimes your Instagram connection to ReplyRush may stop working — this can happen if your password changes, your permissions expire, or Meta revokes access. Re-authorizing refreshes your Instagram permissions and regenerates your token so your ...
How to Detach an Instagram Account from ReplyRush
Detaching an Instagram account from ReplyRush removes it from your connected accounts list and stops all automations for that account. This is useful if you no longer want to automate that profile, want to connect a different account, or need to fix ...