How to Re-authorize Your Instagram/Facebook Connection in ReplyRush

Sometimes your Instagram connection to ReplyRush may stop working — this can happen if your password changes, your permissions expire, or Meta revokes access.
Re-authorizing refreshes your Instagram permissions and regenerates your token so your automations keep running smoothly.

You can access ReplyRush on multiple platforms:


Step-by-Step Guide

Re-authorize Your Instagram Account

  1. Log in to your ReplyRush account via https://app.replyrush.com or the mobile app.

  2. Open the sidebar and click Connected Accounts.

  3. Find the Instagram account you want to fix and click it.

  4. You will see two options:

    • Reauthorize – Resets your Instagram permissions and refreshes your token without removing the account.

    • Detach – Removes the Instagram account from ReplyRush.

  5. Click Reauthorize to reconnect and refresh your Instagram token.

  6. Once done, re-check your automation settings for your posts/reels/stories to ensure they remain active.


When to Use Detach Instead

  • If your permissions are missing or you want to connect the account again from scratch.

  • Detaching will remove your Instagram account from ReplyRush, and you can:

    • Delete it permanently from your Connected Accounts and add a new account.

    • Or reconnect it again using Instagram Login or Facebook Login.


Troubleshooting

  • Automation still not sending after re-authorizing
    Try detaching the account and reconnecting it fully. Ensure you grant all permissions during the connection process.

  • Can’t find Connected Accounts in the sidebar
    Scroll down in the left sidebar menu; it appears toward the bottom.


FAQs

Q: Will re-authorizing delete my automation?
A: No, all your flows and settings remain the same — only your permissions and token are refreshed.


Q: Do I need to re-authorize often?
A: Only when Instagram or Facebook expires your permissions (e.g., after password changes or security updates).