When your Instagram reel or post goes viral, you can receive tens of thousands of comments in just a few minutes — sometimes 30K to 60K comments in under 5 minutes.
If you try to send DMs to all of them instantly, your account could violate Meta’s messaging limits and face restrictions.
This is where ReplyRush’s Safety Queue System comes in.
What is the Safety Queue?
The Safety Queue is an automated comment management system that:
Captures all incoming comments in a secure queue.
Sends DMs at a safe rate of 600 messages per hour (as per Meta API limits).
Continues sending until every comment receives its DM.
Ensures your account remains compliant while still delivering all messages.
How It Works
Your post or reel starts getting high comment volume.
ReplyRush stores each comment in the Safety Queue.
Messages are sent in batches, 600 per hour, until the queue is empty.
Every user still gets your Auto DM — just in a safe, timed manner.
Benefits of the Safety Queue
Stay compliant with Meta’s API messaging limits.
No missed opportunities — every comment eventually receives a DM.
Protect account health — avoid temporary blocks or restrictions.
Increase trust & sales — deliver messages without delay-related errors.
When is Safety Queue Enabled?
Automatically enabled on all paid plans — no extra setup required.
Works in the background for all automation triggers.
Safety Queue + Sendback Feature
If you have a large number of missed comments and use the Sendback feature:
All targeted comments are placed in the Safety Queue.
Messages are delivered within Meta’s safe hourly limit.
This ensures no violations while still reaching every user.
Pro Tip
If your content often goes viral, consider pairing Safety Queue with:
Follow Up – to re-engage non-clickers.
Suggest More – to upsell or cross-sell products.